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Knowledge Base

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ERP Support

Troubleshooting guides for Pasiware School ERP, Travel & custom ERPs.

Web & App

Assistance for website maintenance, app updates, and feature changes.

Hosting & Cloud

Server status, SSL installation, email configuration, and domain queries.

Billing & Sales

Invoice details, plan renewals, service upgrades, and payment issues.

FAQs

Frequently Asked
Questions

Have a quick question? We might have already answered it. Browse through our frequently asked questions to find instant solutions.

Contact support if you need more help

We strive to respond to all critical ERP and Server downtime issues within 1-2 hours. For standard technical queries or updates, our maximum turnaround time is 24 hours during business days.

Yes! We provide complete remote onboarding and training sessions via Google Meet or Zoom for your staff to get fully accustomed to our ERP and software solutions.

You can request a new feature by dropping an email to our support desk (support@pasiware.com) or calling your dedicated account manager. We will evaluate the requirement and provide a time/cost estimate.

Take a screenshot of the error, note down the URL, and immediately forward it to support@pasiware.com or WhatsApp it to our team. We will investigate and resolve it promptly.

Still Need Help?

Can't find what you're looking for? Our support engineers are ready to assist you. Drop us a message or raise a ticket directly.